Turn Every WhatsApp Interaction into a Customer
Without Burning Out Your Team
Introducing our WhatsApp AI bot - your 24/7 virtual support agent, ready to book appointments and answer queries instantly.
Transforming the Way Businesses Connect on WhatsApp
SMB360.ai is your go-to solution for instant, intelligent support on the world's most popular messaging platform.
21x
YOUR LEAD RESPONSE RATE
4.91x
YOUR LEAD CONVERSION
7x
YOUR LEAD QUALIFICATION
21x
YOUR LEAD RESPONSE RATE
4.91x
YOUR LEAD CONVERSION
7x
YOUR LEAD QUALIFICATION
Every WhatsApp Query
Answered Instantly
Our AI ensures every customer question gets a timely, relevant response.
Featured On
Dr. Munib Ahmad
FueGenix Hair Clinic
With surgeries occupying most of my day and facing nearly 100 inquiries daily, many leads used to slip through the cracks. The SMB360.ai bot has been revolutionary. By promptly addressing every lead, we've noticed a significant increase in our customer base.
ARE YOU MISSING OUT ON POTENTIAL CLIENTS?
Engage and nurture leads on WhatsApp using SMB360.ai. Answer questions, provide info, or book appointments effortlessly.
LOOKING FOR A 24/7 SUPPORT SOLUTION?
Our AI bot never sleeps! Cater to global clients regardless of time zones, ensuring you never miss an opportunity.
READY TO SCALE YOUR CUSTOMER SUPPORT?
Experience exponential growth with efficient handling of queries, leaving your team to tackle complex tasks.
THE AI REVOLUTION IS HERE
Sign up, Set-up, Sitback and Relax
SMB360.ai is simple yet revolutionary. Configure the bot as per your needs and let AI handle the routine queries.
Engage
Instantly connect with users the moment they reach out. Our AI bot ensures no inquiry goes unanswered, fostering better relationships and instilling trust with potential customers.
Book
Simplify your appointment process. Whether it's reservations, consultations, or bookings, our bot is equipped to manage schedules efficiently, ensuring customers find a suitable time slot without any hassle.
Assist
Offer vital information at your users' fingertips. From detailed product insights and current promotions to store hours and common FAQs, our bot becomes the go-to source for immediate, accurate information.
Witness enhanced customer satisfaction and reduced wait times!
Nurture Leads Into Customers
The backbone of SMB360.ai is what you are able to accomplish after you capture the lead.
Easily Customize your follow-up campaigns
With SMB360.ai, you'll be able to create automated follow up campaigns to any Lead, Prospect or Client all in one central place.
create multi-channel campaigns
When a Lead comes in, you can automatically push a phone call to the lead, drop a voicemail to any contact automatically using a pre-recorded message, and follow up with an automated SMS and Email that can be scheduled at any pre-determined window.
two-way communication on any device
Give the ability of texting to your business. Now you can increase the speed of conversation all in one platform. Available on Desktop and Mobile!
SAY BYE TO LEADS NOT TURNING INTO CUSTOMERS
automate your messages so you can be hands-off
Fully Automated Booking
Automatically book leads and prospects to your calendar without lifting a finger.
AUTOMATED NURTURE CONVERSATIONS
Create text conversations with the goal of placing booked appointments on calendars WITHOUT any human interaction.
FULL CUSTOMIZATION OF MESSAGING
Use our campaign builder to customize the messaging.
ARTIFICIAL INTELLIGENCE BUILT IN
SMB360.ai allows you to leverage AI (Artificial Intelligence) and Machine Learning to manage the conversation.
"Where else can you get texting, email, phone, voice drop, in one platform?... I see this as the software of the future. Setting your internal team and your client’s up for success."
Christina Nelson
Align Studio for Pilates | Shooting With My Dad
Close More Deals
Maximize your sales potential with SMB360.ai. Our advanced Dashboard simplifies lead tracking and pipeline management. Plus, with all your analytics and reports in one place, tracking your success is effortless.
manage your workflow and pipeline
The ability to track the leads in a pipeline has become even easier through our advanced Dashboard.
collect customer payments
Turn existing customers into repeat customers by making it easy for them to shop with you again and again.
all the analytics & reports in one place
Track stats such as appointment rates, campaign effectiveness, and even response rates!
ALL THE ANALYTICS
& REPORTS IN ONE PLACE
Dive into the Future of Automated Support
Discover What SMB360.ai Can Do For You & Your Business
No obligations, no contracts, cancel at any time
Pricing
BASIC
1,000 Monthly Active Contacts
$97
CRM Features
SMS Text Marketing
WhatsApp Marketing
Unlimited Appointment Calendars
Unlimited Workflow Automations
Social Messaging (FB, IG, GMB)
Sales Pipelines
Reviews
Analytics & Reports
AI Virtual Assistant
PRO
5,000 Monthly Active Contacts
$197
CRM Features
SMS Text Marketing
WhatsApp Marketing
Unlimited Appointment Calendars
Unlimited Workflow Automations
Social Messaging (FB, IG, GMB)
Sales Pipelines
Reviews
Analytics & Reports
AI Virtual Assistant
PREMIUM
10,000 Monthly Active Contacts
$297
CRM Features
SMS Text Marketing
Whatsapp Marketing
Unlimited Appointment Calendars
Unlimited Workflow Automations
Social Messaging (FB, IG, GMB)
Sales Pipelines
Reviews
Analytics & Reports
AI Virtual Assistant
Success Stories with Our WhatsApp AI Bot
Explore how SMB360.ai’s WhatsApp AI bot has been a game-changer for businesses around the globe by
efficiently handling inquiries generated from various forms of advertising:
FueGenix in Bergen op Zoom
Year-On-Year Growth via Efficient Inquiry Handling: Our AI bot effectively managed inquiries on WhatsApp, contributing to a $500k growth in the first year, $800k in the second, and over $1m in the third.
Tinkable Clinics in Stourbridge
Operational Efficiency via WhatsApp: Our bot managed appointment inquiries through WhatsApp, eliminating gaps in their booking calendar and significantly increasing their operational efficiency.
Veranda 4 Garden in Lochem
Exceptional Sales Boost and Customer Engagement: With our AI bot, they experienced a 125% increase in sales within the first 4 months, as inquiries from advertising were seamlessly handled.
A to Z Installaties in The Hague
Streamlined Operations and Improved Customer Satisfaction: Our AI bot’s capability to handle high volumes of inquiries led to a 40% reduction in customer wait times and a notable increase in positive reviews.
Hair Loss Studio in Derby
Scalable Business Growth through WhatsApp Engagement: Enabled them to scale their business successfully by managing and nurturing leads effectively via WhatsApp inquiries.
Belgravia Laser Hair Removal Room in London
Cost-Effective Client Acquisition via WhatsApp: Dramatically lowered lead acquisition costs by securing potential clients through efficient inquiry handling on WhatsApp.
MidwestSMP in Kansas
Maximized Returns by Efficient Inquiry Handling: For every $60 spent on ads, our bot's proficient handling of the subsequent inquiries resulted in a return of $1k.
AHI Clinic in London
Impressive ROI Achievement: With a modest advertising expenditure of just $300, AHI Clinic is poised to earn an additional $30k within a short span of 2 months. This impressive trajectory denotes a 100x return on their advertising investment.
Novus Hair Restoration in Miami
Outperforming Competitors with Exceptional ROI: By using our AI bot to manage inquiries, Novus Hair Restoration is getting back $10 for every $1 spent on ads, effectively outperforming their competitors.
SKINSY in ZEELAND
Revolutionizing Customer Engagement: With our WhatsApp AI bot, Skinsy achieved a 60% increase in customer inquiries, reduced response time by 80%, and witnessed a 45% increase in booked appointments, with potential clients secured at an astonishingly low cost.
FAQs
What is SMB360.ai?
SMB360.ai is an AI-driven chatbot designed to handle customer interactions, appointment bookings, and answer queries directly within the WhatsApp platform.
How can I integrate SMB360.ai with my business number?
Integration is simple. Once you sign up, you'll be guided through a step-by-step process to link your business's WhatsApp number with our platform.
How does the bot handle appointment bookings?
Our AI bot is designed to recognize appointment-related queries. It can provide available time slots, book a chosen slot for the user, and even send reminders as the appointment date approaches.
Can I customize the responses of the bot?
Absolutely! You can tailor the bot's replies to reflect your brand's tone and language, ensuring a personalized experience for your customers.
What if the bot can't answer a specific question?
If the bot encounters an unfamiliar question, it can redirect the user to a human agent.
Is there a limit to the number of inquiries or appointments the bot can handle?
No, there's no limit. Our bot is designed to manage countless interactions simultaneously, ensuring all your customers receive timely responses.
How secure is customer data on SMB360.ai?
Customer data security is our top priority. All interactions are encrypted, and we adhere to global data protection standards to ensure information remains confidential.
Can I receive analytics or reports about the bot's performance?
Yes, our platform provides comprehensive analytics detailing the number of interactions, appointment bookings, common queries, and more. This helps you understand customer needs better and refine your services.
How can I update or make changes to the bot once it's live?
Our user-friendly dashboard allows for real-time updates. You can easily modify responses, add new information, or tweak the bot's functionality as needed.
What's the cost of integrating SMB360.ai with my business?
Pricing varies based on the package you select.
Do I need any technical skills to set up SMB360.ai?
Not at all. Our platform is designed to be user-friendly. You'll be guided through every step of the setup, and if you encounter any challenges, our support team is always ready to assist.
How quickly can SMB360.ai respond to customer queries?
The bot is designed to respond in real-time, ensuring that your customers receive instant feedback to their questions and concerns.
Does SMB360.ai support multiple languages?
Absolutely! SMB360.ai is built to support all languages, ensuring that you can cater to a global audience seamlessly.
Is there a trial period available for new users?
Yes, we offer a limited-time trial for businesses to experience the benefits of SMB360.ai. You can sign up on our website to get started.
How do I train the bot to understand specific terms or jargon related to my industry?
Our platform offers a training module where you can input specific phrases, terms, or jargon. The more information you provide, the better the bot becomes at understanding and replying to specialized queries.
Can the bot handle multiple conversations simultaneously?
Yes, SMB360.ai can manage numerous interactions at once without compromising the quality or speed of its responses.
What kind of support do you offer if I run into issues?
We provide 24/7 customer support. You can reach out via chat, email, or phone, and our team will be ready to assist.
How do I keep my bot updated with new features or improvements from SMB360.ai?
Our team regularly releases updates and new features. You'll receive notifications about these, and most updates are automatically integrated without any action needed on your part.
Is SMB360.ai compliant with data protection regulations?
Yes, we prioritize the security and privacy of your data. SMB360.ai is compliant with major data protection regulations, ensuring the safe handling and processing of all customer information.
How does SMB360.ai handle peak traffic or high volume of messages?
SMB360.ai is built on a robust infrastructure that scales dynamically. This ensures that even during peak times or sudden surges in traffic, your customers receive timely responses without any lag.
No obligations, no contracts, cancel at any time